Box Office Info

HOW TO BUY TICKETS

Online, 24 Hours a Day

Click here to buy tickets
*Service Fee: $5.00 per order
Tickets may be purchased on our website until 7pm the day prior to show time.
If you’re an Outfest member, make sure to login to your account first, to get your member benefits!

Walk-up

Outfest Los Angeles Box Office at the DGA
7920 Sunset Blvd, Los Angeles, CA 90046

Pre-Festival Hours

June 27 – July 6
10 am to 6 pm (closed 7/2 & 7/4)

Festival Hours

July 7 – July 15
10 am to 10 pm
*All member badges will ONLY be held for pickup at the Outfest Los Angeles Box Office at the DGA. You CANNOT pick them up at other venues.

By Phone: (213) 480-7065

Phone Hours

June 8 – July 6
Monday to Friday: 10 am to 6 pm
July 7 – July 15
Daily: 10 am – 8 pm
July 16
10 am – 5 pm
*Service Fee: $5.00 per order

PASS & TICKET PICK-UP

Pass and ticket pickup begins on Tuesday, June 27 at the Directors Guild of America.

Patrons who ordered their tickets online or over the phone may pick up their tickets during normal business hours. You must present a photo I.D. to be issued your tickets.

All member badges will ONLY be held at the box office at the DGA for pickup for the duration of the festival. You CANNOT pick them up at other venues.

Please pick up your tickets and passes at least one hour before your first screening start time. Tickets for screenings prior to 11:00 am should be picked up the day before as heavy traffic is expected in the Box Office before each screening. Be sure to leave sufficient time (45 minutes) for parking at all venues.

PICKING UP TICKETS AT ANOTHER VENUE

Tickets held at Will Call will be available at the theater of the ticket order’s first screening ONLY on the day of that screening. Will Call will open one (1) hour prior to the first screening of the day at each venue. Only those people listed on the ticket order will be allowed to pick up Will Call tickets. Please bring a valid photo ID to make sure you get the proper tickets.

PICKING UP SOMEONE ELSE’S PASS OR TICKETS

To pick up a festival pass or tickets for someone else, you must provide hard copies of the following items in order for our staff to release any purchase to you:

– A release letter signed by the Pass/Ticket Holder indicating the specific name of the person who will be picking up the purchase.
– A copy of the confirmation email that was sent from Outfest to the original Pass/Ticket Holder.
– A copy of the photo I.D. of the original Pass/Ticket Holder
– The individual picking up the Pass/Tickets must have a photo I.D. and name on I.D. must match name mentioned in release letter.

STANDBY LINES

We like to ensure that every seat in every theater is taken, so prior to the start of each film we sell the open seats to people who have waited in the standby line. It’s a very successful way to see some of the films that sell out early.

Standby tickets will be sold to the Standby line on a space-available basis, beginning anytime from 15 minutes before the scheduled screening time up until the start of the film. As soon as the number of unoccupied seats has been determined, those tickets will be sold to individuals in the standby line. Standby lines form approximately one (1) hour prior to scheduled start time. There is a limit of one (1) ticket per person. Cash and credit cards are accepted for standby sales.
*Purchasers of Student or Senior RUSH discount tickets must provide an I.D. at time of purchase. Discount not applicable to Centerpiece or Gala screenings.

FINE PRINT

All orders are final. No refunds or exchanges are given, regardless of weather, traffic, or other unexpected phenomenon, except in the case of program cancellations. Refunds are not given for unredeemed tickets. Lost, stolen, forgotten, or damaged tickets and passes are non-replaceable and non-refundable.

Tickets do not guarantee seating. All ticket holders must be in line at least thirty (30) minutes prior to screening start time.

Admission is not permitted thirty (30) minutes after the screening start time.

All seats are general admission and multiple seat saving is not permitted.

The service fee for online orders is $5.00 per order, and $5.00 for phone orders. Service fees are non-refundable.

Please be aware that some films may not be suitable for youth. Parental discretion is advised as all of these films are not rated.

Film length, as listed in the program does not include introductions or Q&A sessions following the screening.

Please silence all mobile devices when in the theater. Cameras and recording devices are not permitted in the theater.